Security Operation Services

Relying on professional teams and standardized procedures, we offer continuous security protection and compliance implementation services.

Security Emergency Response

Customer Benefits

Reduce losses and recover quickly

Quickly restore the system to normal operation after a security incident, reduce business interruption time, lower the risk of data loss, and thus minimize economic losses.
Accurate forensic and future prevention

Accurately track the source of security incidents and the attacker's path, providing enterprises with targeted security protection recommendations to prevent similar incidents from happening again.
Improve internal emergency response capabilities

Enhance the security awareness and emergency response capabilities of internal employees, and establish a security culture within the enterprise
Optimize security strategies and resource allocation

Based on emergency response findings, we provide enterprises with recommendations for optimizing security strategies and resource allocation, thereby improving the effectiveness of security protection and the efficiency of resource utilization.

Solution Background

In today's rapidly developing digital age, business operations are highly dependent on information technology systems and network environments. If an information security incident occurs, without an effective emergency response mechanism, the company could suffer significant economic losses, legal liability, and irreparable reputational damage. Therefore, security emergency response services are crucial for companies to quickly restore order, mitigate losses, and maintain stability and development in times of crisis.

Requirement Analysis

Response fast is crucial

It is often difficult for companies to accurately determine the nature, scope, and severity of an incident in the first place, resulting in delayed response.

Require strong technical skillsets

Cybersecurity incidents involve complex technical fields, and enterprises often lack sufficient technical support when facing complex security attacks.

Hard to do forensic

Lack of effective log integration and analysis capabilities, and this will prevent enterprises from comprehensively and accurately doing forensic during emergency response, thereby affecting the formulation of response decisions.

Coordination and communication challenges

Security emergency response involves the collaboration of multiple departments within the enterprise. Departments often lack efficient coordination mechanisms and clear communication processes, which can easily lead to problems such as poor information transmission and unclear responsibilities.

Solution Introduction

In the event of major security incidents (ransomware attacks, data theft, vulnerability attacks, compromised hosts, etc.), we offer services for incident location and evidence collection, isolation and removal, digital forensic analysis, and security reinforcement. The service content includes:
  1. Evidence collection and location: Identify the source of the threat and conduct forensic analysis. Utilize intelligence data to uncover more compromised nodes within the system.
  2. Isolation and Clearance : Analysts use professional tools to conduct comprehensive and in-depth isolation and clearance of files, registry keys, scheduled tasks, startup items, etc.
  3. Forensic analysis: Comprehensive attack attribution and forensic analysis is conducted through behavioral and sample examination, covering compromised systems, attack vectors, and threat actor profiling, to further unveil the complete picture of the incident.
  4. Hunting prediction : Relying on hacker tracking and tracing and hunting technology, we continuously track the attackers of threat events, discover changes in the attackers' assets and technologies, and guide enterprises to take early prevention measures.
  5. Security reinforcement suggestions: Provide reinforcement recommendations for vulnerability weak points, security systems, and response procedure.
  6. Emergency Response Report : Describes and analyzes the incident emergency response process, and provides professional advice on disposal strategies, security reinforcement, and rectification.

Solution Advantages

Quick response and efficient processing
A comprehensive 24x7 monitoring and emergency response mechanism has been established, which enables rapid intervention in security incidents as soon as they occur, greatly shortening response time.
Advanced technical tools and analytical capabilities
Equipped with a series of advanced security data collection, analysis and evidence collection tools, it can quickly locate problems and provide a solid basis for formulating effective response strategies.
All-round coordination and communication mechanism
We focus on collaboration with all departments within the enterprise and have established a dedicated coordination and communication mechanism to achieve effective integration and efficient utilization of internal resources, enabling the enterprise to form a unified response force when facing security incidents.
Customized service solutions
We tailor emergency response service solutions to each enterprise based on their industry characteristics, network architecture, and business needs, helping them continuously improve their security emergency response mechanisms and overall security protection systems.