Intelligent operation and maintenance services

Data center full life cycle protection service

Security Emergency Response

Customer Benefits

Reduce losses and recover quickly

Quickly restore the system to normal operation after a security incident, reduce business interruption time, lower the risk of data loss, and thus minimize economic losses.
Accurate tracing and future prevention

Accurately track the source of security incidents and the attacker's path, providing enterprises with targeted security protection recommendations to prevent similar incidents from happening again.
Improve internal emergency response capabilities

Improve the safety awareness and emergency response capabilities of internal employees and form a safety culture within the company.
Optimize security strategies and resource allocation

Based on emergency response findings, we provide enterprises with recommendations for optimizing security strategies and resource allocation, thereby improving the effectiveness of security protection and the efficiency of resource utilization.

Case Background

In today's rapidly developing digital age, business operations are highly dependent on information technology systems and network environments. If an information security incident occurs, without an effective emergency response mechanism, the company could suffer significant economic losses, legal liability, and irreparable reputational damage. Therefore, security emergency response services are crucial for companies to quickly restore order, mitigate losses, and maintain stability and development in times of crisis.

Demand Analysis

Emergency timeliness requirements

It is often difficult for companies to accurately determine the nature, scope, and severity of an incident in the first place, resulting in delayed response.

Professional and technical requirements

Cybersecurity incidents involve complex technical fields, and enterprises often lack sufficient technical support when facing complex security attacks.

The Event Sourcing Challenge

The lack of effective data integration and analysis capabilities will prevent companies from fully and accurately grasping the incident situation during the emergency response process, thereby affecting the formulation of response decisions.

Coordination and communication challenges

Security emergency response involves the collaboration of multiple departments within the enterprise. Departments often lack efficient coordination mechanisms and clear communication processes, which can easily lead to problems such as poor information transmission and unclear responsibilities.

Solution Introduction

In the event of a major security incident (ransomware encryption, data theft, vulnerability attacks, host compromise, etc.), we provide incident location and evidence collection, isolation and removal, source tracing analysis, and security reinforcement services. Services include:
Forensic location: Locate the source of the threat and conduct forensic analysis to discover more compromised nodes internally through intelligence data.
  1. Isolation and Clearance : Analysts use professional tools to conduct comprehensive and in-depth isolation and clearance of files, registry keys, scheduled tasks, startup items, etc.
  2. Source tracing analysis : Through behavioral and sample analysis, comprehensive source tracing analysis is conducted on intrusion nodes, attack paths, hacker portraits, etc. to further reveal the full picture of the incident.
  3. Hunting prediction : Relying on hacker tracking and tracing and hunting technology, we continuously track the attackers of threat events, discover changes in the attackers' assets and technologies, and guide enterprises to take early prevention measures.
  4. Security reinforcement suggestions : Provide reinforcement suggestions for vulnerability weaknesses, security systems, and handling mechanisms.
  5. Emergency Response Report : Describes and analyzes the incident emergency response process, and provides professional advice on disposal strategies, security reinforcement, and rectification.

Solution Advantages

Quick response and efficient processing
A comprehensive 24x7 monitoring and emergency response mechanism has been established, which enables rapid intervention in security incidents as soon as they occur, greatly shortening response time.
Advanced technical tools and analytical capabilities
Equipped with a series of advanced security data collection, analysis and evidence collection tools, it can quickly locate problems and provide a solid basis for formulating effective response strategies.
All-round coordination and communication mechanism
We focus on collaboration with all departments within the enterprise and have established a dedicated coordination and communication mechanism to achieve effective integration and efficient utilization of internal resources, enabling the enterprise to form a unified response force when facing security incidents.
Customized service solutions
We tailor emergency response service solutions to each enterprise based on their industry characteristics, network architecture, and business needs, helping them continuously improve their security emergency response mechanisms and overall security protection systems.